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Orders
How do I place an order?▼
Browse our shop, select the products you want, choose your size and add them to cart. Then complete the checkout with your shipping information and payment method.
Can I modify or cancel my order?▼
You can modify or cancel your order within the first 2 hours after placing it. Contact us at hola@losdias.xyz as soon as possible.
How do I find my order number?▼
Your order number appears in the confirmation email you receive when you place your order. It has the format LD-2026-XXXXXX.
Shipping
How much does shipping cost?▼
Shipping is free for orders over €50 to mainland Spain. For orders under that, the cost is €4.95. Check our shipping page for international rates.
How long does delivery take?▼
Orders are prepared within 24–48 hours. Delivery to mainland Spain takes 2–4 business days. For other destinations, check our shipping page.
How can I track my order?▼
You will receive an email with the tracking number when your order is shipped. You can track your package in real time from the carrier's website.
Returns
Can I return a product?▼
Yes, you have 30 calendar days from receipt to request a return. The product must be unworn, unwashed and with the original tags.
How do I request a return?▼
Go to our returns page and fill in the form with your order number. We will send you instructions by email.
How long does the refund take?▼
Once we receive the product and verify its condition, we process the refund within 24–48 hours. The money may take 5–7 business days to appear in your account.
Products
What size should I choose?▼
Each product has a detailed size guide. If you're unsure between two sizes, we recommend choosing the larger one. You can also contact us for advice.
How do I care for my clothes?▼
We recommend machine washing at 30°C, inside out, and air drying. Avoid the tumble dryer to maintain the quality of the DTF design. More details in our care guide.
Do the designs wear off?▼
Our designs use high-quality DTF printing, resistant to multiple washes. Following the care instructions, your garment will keep its colours and details for a long time.
Payments
What payment methods do you accept?▼
We accept Visa, Mastercard, PayPal and Apple Pay. All payments are processed securely through encrypted gateways.
Is it safe to buy on your website?▼
Yes, our website uses SSL encryption and we process all payments through certified secure gateways. We never store your card details.