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Orders

How do I place an order?▼

Browse our shop, select the products you want, choose your size and add them to cart. Then complete the checkout with your shipping information and payment method.

Can I modify or cancel my order?▼

You can modify or cancel your order within the first 2 hours after placing it. Contact us at hola@losdias.xyz as soon as possible.

How do I find my order number?▼

Your order number appears in the confirmation email you receive when you place your order. It has the format LD-2026-XXXXXX.

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Shipping

How much does shipping cost?▼

Shipping is free for orders over €50 to mainland Spain. For orders under that, the cost is €4.95. Check our shipping page for international rates.

How long does delivery take?▼

Orders are prepared within 24–48 hours. Delivery to mainland Spain takes 2–4 business days. For other destinations, check our shipping page.

How can I track my order?▼

You will receive an email with the tracking number when your order is shipped. You can track your package in real time from the carrier's website.

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Returns

Can I return a product?▼

Yes, you have 30 calendar days from receipt to request a return. The product must be unworn, unwashed and with the original tags.

How do I request a return?▼

Go to our returns page and fill in the form with your order number. We will send you instructions by email.

How long does the refund take?▼

Once we receive the product and verify its condition, we process the refund within 24–48 hours. The money may take 5–7 business days to appear in your account.

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Products

What size should I choose?▼

Each product has a detailed size guide. If you're unsure between two sizes, we recommend choosing the larger one. You can also contact us for advice.

How do I care for my clothes?▼

We recommend machine washing at 30°C, inside out, and air drying. Avoid the tumble dryer to maintain the quality of the DTF design. More details in our care guide.

Do the designs wear off?▼

Our designs use high-quality DTF printing, resistant to multiple washes. Following the care instructions, your garment will keep its colours and details for a long time.

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Payments

What payment methods do you accept?▼

We accept Visa, Mastercard, PayPal and Apple Pay. All payments are processed securely through encrypted gateways.

Is it safe to buy on your website?▼

Yes, our website uses SSL encryption and we process all payments through certified secure gateways. We never store your card details.

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Can't find what you're looking for?

Our team is here to help with any question.

Contact us

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